What to do if you lose your luggage

Posted on Monday, 30 March 2018

Three in every 1,000 suitcases is misplaced. This is what you need to know if it happens to you!

The first thing that you should do when you’ve realised your luggage isn’t where it should be, is to report it to your airline representative at the customer desk. The sooner they know that there’s a suitcase missing, the quicker they can raise the alarm and identify what they need to look out for.

Whilst you’re waiting for updates from your airline, note down every single item you remember being in the case. You’ll need to do this because you need to be prepared to make a claim. Your phone can be your best friend in this situation – that’s if you haven’t left it in your luggage. Especially if you’ve just ordered a ton of new holiday clothes online beforehand.

At this stage, we can’t guess how long the airline will take to track your suitcase. It could be hours or even a couple of days.

If it’s more than one day, depending if you’re travelling alone or with at least one person, it is always best to try not to let the situation get to you. Going back to your hotel and picking up some essentials may also be a good idea. In the meantime, just enjoy your holiday until it returns to you.

For an extra tip, if you’re not travelling alone, popping a few of your clothes in your friends’ or family’s case may save you. Especially in situations like this. For solo travellers, putting an outfit and valuables in your hand luggage can also help you massively if you ever find yourself in this situation.

How to reduce the risks of losing your case

Well, remember the time when someone had their face printed on their suitcase?

Here’s the picture to remind you…

Copyright – All rights to https://www.firebox.com

Surely this can easily explain how hard it must be to lose your case…

https://www.firebox.com offer these “head cases” if you want to get your hands on one. The best thing is, it’s a cover, not an actual suitcase. So you can remove it as soon as you get your bag back!

However, if you need a new one anyway, simply buying an “out there” bright, weird or wonderful case or one with patterns that really stands out will make it a lot easier to spot, as well as a lot harder to lose.

Buying a tracker is also a very good idea, as some are relatively cheap and you can guarantee finding your case when you realise you’re still standing at the conveyor whilst everyone else has gone.

Finally, a simple tag with your address, name and number can help massively. If you have a case that’s really similar or plain, a tag can save a lot of time and money in the long run.

What to do if you lose your case at your airport car park

If you lose your case at Airport Park & Ride we will keep it safe for you, simply call us to make us aware it’s your case and we can wait for you to get back or we can drop it off at your terminal as quickly as we can.